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Questions & Answers

If you can't find an answer or have additional questions or suggestions, please contact us  

How do I contact management?

It is easy to get in touch with the manager or staff

  • Use the LIVE CHAT icon at the bottom right hand side of the app.
  • OR - Call or Text the manager at 903-315-9378
Can I receive mail at the park?

Unfortunately, we do not have a mail service at the park. We recommend you to get a PO Box at the Waskom Post Office. CLICK HERE to get the directions

UPS and FedEx can deliver packages at your site. Remember to add your site # for delivery

Do you offer WiFi at the park?

Yes, we have WiFi throughout the park. We also do have a strong signal from the major carriers in the area. 

How do I book a time slot in the laundromat?

To make it easier for our campers to get time to do their laundry, we created a "LAUNDROMAT BOOKING" on the front page of the app. Choose a "Service" > Laundromat > Choose a date > Choose a 2 hour slot > fill out the form and you're done!

You are the only one who will have access to the laundromat for the date and time you've chosen to do your laundry